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Anonymous
Samsung's customer service is horrible. I called to file a warranty claim with for my washing machine. The reps will only tell you someone will call you back, which does not occur. The reps appear to have no authority to do anything, or they are too lazy to help. Not sure which is the case, but either way Samsung's customer service line is mostly a huge waste of time.
1 year ago
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Samsung has a 1.2 average rating from 4,355 reviews

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