Samsung doesn't value YOU as a loyal customer! Purchased 2 Galaxy Z Fold 5"s with 2 cases, and 2 buds2 pro, and a 15w charger,($3400 worth) from samsung.com. The very next day I was looking at Shop Samsung app and the exact same order was cheaper by $798.07. I called Samsung customer service to get price match (both Samsung.com & Shop Samsung app are owned by Samsung) They refused stating there was no price difference. I sent 3 screen shots per their request and THEY verified price difference, but stated that they will not refund the $798.07. When shipment arrived, I refused it / return to sender. (I want my $3400 refunded, Samsung can keep their products) I, just like many other consumers are loyal, devoted Samsung customers (my refrigerator, stove/oven, dishwasher, 3 tvs and 3 cellphones, 1 landline phone/ answering system & 4 tablets, ALL Samsung products, so now that Samsung WILL NOT refund/ price match their own .com/app platforms, I will No LONGER purchase ANY Samsung products EVER. I'm now switching all cellphones to Apple iPhone to start. AGAIN DO NOT PURCHASE FROM SAMSUNG, THEY DO NOT CARE ABOUT YOU THE CUSTOMER, LOYALTY MEANS NOTHING TO THEM. Yes I understand I'm just one person, but I believe that LOYALTY & HONOR says a lot. I will not give my hard earned money to companies that DO NOT follow these values. NO LONGER A DEVOTED, LOYAL SAMSUNG CUSTOMER