One of my friend bought a new Samsung s20plus mobile in 2020 and she got a new update this month and after updating that got a pink line due to some software error so that she went to this service centre and she shown that my mobile was over 3 years warranty but she got new update in this month itself. And she was not having any physical damage and even they have also checked that and after they said to Remove the protection glass bring the mobile while removing the glass got some Little even they service centre manager know that then after he asking to pay 18k for the Removel of pink line and also Samsung costomer service centre people not responding properly and im very dissatisfied of buying the mobile and she didn't get any help from them. And also the problem is from their side it is because of software update she got that pink line. My mobile cost is 80k.and for sure I'm filing the consumer case on this. And she need a justice for this.