Bought an 85" QN85QN800CFXZA 8K Samsung TV. I needed to have a media wall built for fireplace and TV and it took 2 months for busy carpenter and electrician to finish . We turn the TV on and no picture, no sound. Technician said it had to be damaged in shipping and there is no visual damage, and I should get a refund or replacement. Called customer service and they say I'm out 4 Thousand dollars because I should have tried TV immediately. There would be no difference . I am a retired disabled Vet. and if this is the way Samsung treats it's customers they should not be able to do business in our country.