Horrible customer service and lack of communication. Bought a brand new microwave, used it 1 time and it stopped heating. Called Samsung, they send a technician but after 2 visits he can't fix it so he takes it with him. I would assume Samsung would give a new one but I guess that's to much to ask when you buy a new product. Still waiting to hear when I'll get my microwave back
8 months ago
Samsung has a
1.2
average rating
from
4,354
reviews
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