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Taylor Brown
18 month old Book Pro 2 stops taking charge. I can't take it to microcenter, or best buy, because Samsung has it's own tech places they work with. Send it to their recommended place. They "fix it" and it works for 3 weeks, only to have the same issue again. Samsung won't do anything about it, only talking to their "tech partner" now who wants me to send it back to try and repair it AGAIN. Only if it's "unrepairable" will I MAYBE get a refund. Out of a laptop for almost a month because of them. Never buying Samsung laptop ever again.
8 months ago
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