I bought a Samsung washer and dryer from Home Depot. Less than one year it broke. It was under warranty . They sent outsourced techs to my house that flew in to work for them from Florida. These young kids did not have the needed parts or the experience. They sent two more people out , because the repair man broke the washer worse than it was broke. The second repair man stole the equipment of the first. After the third outsourced young inexperienced repairman came he broke the washer beyond repair apologizing and saying Samsung would take responsibility and give me a voucher immediately. I am about 7 phone calls in and about 7 hours wasted of my life and I still have not gotten a new washing machine and I have been without a washing machine for over a month.