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Maureen Ryan
Samsung S22+ The latest software update erased all of my stored data from the notes on my home screen. Through all of the past updates this has never happened and just the fact that this has happened is wildly UNACCEPTABLE! Unfortunately, I have been in contact with 2 tech agents and have informed me that there is no way to recover this information. I spent 40 minutes with the first tech and another 40 minutes with the second. I have been told that there is no way to restore this personal information. This is a massive violation of someone's personal device and unforgivable. I have never wanted to own any Apple products, and have never been this unhappy with a Samsung product. The only smartphones that I have owned have been Samsung but this will now change as this unacceptable loss of personal data would have never happened on an iPhone. Samsung has sent Apple a new customer.
7 months ago
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Samsung has a 1.2 average rating from 4,354 reviews

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