Today, May 13th, my samsung Galaxy Flip4 phone was updated by force by samsung, it blocked my access to my samsung account and insists on using an outdated phone number with no option to change it without know the old number on file with them and also deactivated my cell AT&T SIM card and made it useless now.......customer service is ABSOLUTELY NO HELP in resolving this issue. with being forced this "advanced intelligence" without asking my verification or permission, I NO LONER RECOMMEND SAMSUNG PRODUCTS after being a customer for for over 30 years
6 months ago
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