DON'T BUY FROM SAMSUNG. PERIOD. My wife bought me the Z Fold 4 last May for my birthday direct from Samsung. Within a year the protective screen was cracking and then suddenly the centre screens went black, didn't work and the phone wouldn't open fully. So, as it was in warranty, I went to their King's Cross centre. I booked it in but by the same evening I received an email saying that the phone when opened had been tampered with and that it was therefore out of warranty and I'd have to pay the same coat as a new phone to get it fixed! If they didn't hear from me within 7 days they would send it back to me. How could my phone have been tampered with when it was bought brand new and direct from Samsung and had never been out of my sight until the day it went into Samsung's repair centre. I went straight back to the centre the following morning to explain and ask what the hell was going on. I was shown a couple of pictures and told that a few screws were missing and signs of glue. I told them if that is the case, then either their engineers were wrong lying or it was done in the production process. It did me no good and was told I could phone the customer support line and see if they, as a gesture of goodwill, would allow it to be fixed! I was completely shocked. It cost my wife £1400 with a trade in and it lasted less than a year with a meaningless warranty with no way for me to prove against their accusations of tampering. After looking at the reviews on Trustpilot, I see I'm not alone in being conned by Samsung. One day the truth will out about this company. I note that thief previous CEO in South Korea was convicted for fraud and embezzlement, only to be oddly pardoned recently by the state! They've lost two customers for ever with my wife and I. Please do yourself a favour and avoid them at all costs. No wonder their global profit share has declined by nearly 25%. As my late father would have said, 'Style over Substance' SCAM MERCHANTS THROUGH AND THROUGH