I bought a refrigerator Dec 27 2019.I paid 2000 for this fridge and bought the extended warranty.After a year and 1 day my warranty expired but had the extended warranty but only covered the compressor which I was unaware of.The bottom freezer went out after 1 year and 1 day was not covered .Now my top unit is 60 degrees and not cooling had a repair person come out and it will cost 800 to fix freezing up in the back . I called customer service when my freezer went out and it’s the worst customer service I have ever dealt with.Ibwas told so many lies for 3 weeks that I just used the top ,because it was still cooling at the time.So as of today I have to buy a new fridge, because I don’t trust that it won’t go out again for I have read tons of bad reviews.It’s a shame that I have always had Samsung in the past and they were great , but the Samsung name is going downhill fast.It’s a shame that people like me and others spent our hard earned money on a Samsung product and bad customer service.
5 months ago
Samsung has a
1.2
average rating
from
4,354
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.