Customer service is horrible. Our ice maker stopped working for the 3rd time and when requested service they claim they have new policies which were never issued to us. When asked to see the new policies they informed us that they couldn’t provide us with their company policy. After more than a week of going back and forth with them we provided information they requested which was a receipt only to be told they need delivery information
4 months ago
Samsung has a
1.2
average rating
from
4,354
reviews
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