I have never encountered such a disrespectful company before. I wanted to buy their new TV, but the code they advertised on their website did not work, the service department employees are not telling the truth, even though I sent them photo evidence that they were wrong, they stopped replying at all. The matter was reported to Samsung CEO, who is not even able to respond to the reported complaint. Previously, I did not believe the opinions circulating about Samsung UK, but after the recent situation, I have to agree with the people who say that Samsung UK is a big failure. I will definitely never buy anything from them because it's a waste of my nerves and I won't recommend this company to anyone