They have terrible Fraud services via SERVICE CENTRE NUMBER 1800202626… I called on 27th july 2024 for Refrigerator service on your number mentioned on site for service - 18002026264 … On 27th july only I got a call from your service centre wherein they mentioned tht a service engineer will come on the same day… When the service engineer came , he said tht he has to change the filter and Refill the gas for tht total payment will be of ₹ 4850/- … he did the service and we paid the full amount on Paytym and he said tht we will get the bill on our registered number … But my issue was not resolved and tht person said on call tht he will refund my money . But then he stopped picking the phone .. And when a called back on 18002026264 , the call centre agent shouted at me that it’s my fault tht I paid the amount without bill and that now they are not responsible … BUT I WOULD LIKE TO KNOW :- 1) When I called a registered number of Samsung Service centre , WHY THEY SEND AN ANONYMOUS PERSON TO MY HOUSE WHOM THEY THEMSELVES CAN’T LOCATE NOW ? 2) WHY MY NUMBER AND ADDRESS WAS SHARED WITH AN ANONYMOUS PERSON whom they themselves can’t locate ? 3) I RELIED ON THT PERSON AMD PAID THE AMOUNT BECAUSE HE WAS SENT BY “ SAMSUNG REGISTERED OFFICE “ …. SO WHO IS NOW RESPONSIBLE FOR THE FRAUD ? 4) EARLIER I USED TO GET MESSAGE FOR THE SERVICE REQUEST - WHY WAS NO SERVICE REGISTERATION NUMBER SENT TO ME THIS TIME ? SAMSUNG has just assigned bunch of IRRESPONSIBLE, FRAUD call centres for service ..