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Sharon Wisner
Samsung produced an unsafe front knob stove that could potentially cause a fire due to the ease of the knobs accidentally being turned on if there was any utensils etc on the stove. 3 times this has happened to be. Had no fires but close calls. Their solution to the problem was to send out locks that go over the knobs. There are a few problems with that. 1. How long are these plastic pieces going to last when you have to take them off and on several times per day if you use your stove alot. 2. How easy are these going to get misplaced etc. 3. All of the customers that have these stoves are inconvenienced by having to go through these steps every time they want to use their stove. I got my covers and they ARE very inconvenient. So much that I personally am very disappointed in the stove and wonder if it’s worth even using it. This is my personal take on the solution they came up with which to me was a very cheap way for them but really made it inconvenient for the customers.
2 months ago
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Samsung has a 1.2 average rating from 4,354 reviews

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