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Anonymous
Bought a stove Dec of 2022 Fiasco in itself not 100% their fault but ordered and promised from Home Depot before Thanksgiving. That obviously did not happen. Order was messed up with the fridge and ended up cancelled. So had to reorder. Now fast forward to now. Wife preheats oven and a few minutes later smells something burning so opens the door thinking someone put something in it. Nope. When she opened the door flames came flying out of it. She used the extinguisher to put out. First, new ovens have an alarm and a detector that locks the door. Neither worked. Now waited almost a week not being able to use oven and Samsung has to get a tech from a third party to call me. The first available date another week out. Wtf. To boot 1 yr warranty. So they will let me know if covered.
2 months ago
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