This is a nightmare... The washer sound like an airplane engine, but I mean really loud. It is still under warranty, however I can not even get a service done because I need to pay somebody to unstack it from the dryer. The only service center which they work with here in Miami do not unstack the appliances even if you want to pay them (which I as a single mom is not easy). So I need to find somebody else, pay them and do not even know if they really need to take away, because they do not come to see if they can repair it and even taking into consideration the time I am going to be unable to use the washer and dryer. I had other brands before and never had that issue. So, never buy this brand again....