This is a total and utter nightmare. My entire home consists of all samsung products including our phones but I will never purchase another product from them. In 2022 we purchased a refrigerator and about 6 weeks it stopped working. They provided a refund but it can only be used on Samsung.com. I ordered the fridge and the delivery company could not install because my water valve is not in back of the fridge so I am still without a fridge. I called the e-commerce department and the representative hung up while speaking to him. Samsung is the worst company and I will never buy another product from them. This was regrettably the worst decision I have ever made.