I bought a bundle a refrigerator, washer and dryer, dishwasher, microwave and stove. All of these were the top of the line and it cost me $11,000 dollars. Right off the start on the install of the microwave it would not work. They sent out a repair man and we found that both engines had to be replaced. Now mind you we just took it out of the box day one. You would think that they would just send out another one right? No, the made me wait a month for the two engine parts so this huge microwave has been sitting on my cabinets for a month. Then a month later now the microwave is installed and working the stove stops working this is the double oven stove with all the bells and whistles, it has to have the mother board replaced and the oven door as well because it became damaged when I used the self cleaning. A month later the dishwasher top tray fell off because the plastic wheels on the tray literally broke off due to the hot water used to wash the dishes. A month later the refrigerator ice machine kept freezing up and it took three replacements in total and I gave up because every replacement did the same thing. I just ended up shutting off the ice maker and bought ice and still due till this day. Next the top washer of the washing machine kept causing the total machine to shut down if used so they never fixed it and I have only been able to use the larger washer since I have owned it. The dryer had to be fixed as well, and the front of the stoves coloring peeled off only after a month of use and this was the replacement door. Now after less than five years every appliance has broken down, the stoves confection oven will not work, the dishwasher will not work, the microwave is not working, and the washer is always giving a error code of which I have to restart the washing cycle two or three times before it will finish without and error code. The only thing that is still working is the dryer and the refrigerator without the ice maker. I had a maytag washer and dryer the neptune and it last 15 years and never had to have a repair man once. And the customer service department of Samsung sucks. I will never buy any products from this company again not even a phone. I hate their products and their company. Devorah