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Anonymous
NE63T8511SS Purchased a Smart 5-Element Slide-in Electric/30 in 6.3 cu. Electric range with Air Fry Convection Oven in from Home Depot on March 15, 2024. Delivered on April 22, 2024. and had a hairline scratch on the glass top! Paid USD 1300 for this appliance! The problem I have is with the glass top. Not good qulity for a high priced model. The day I used it, it scratched. Tried to clean it but wont go and everytime I use it, it scratches easily! I have had lesser priced models which worked very well and did not scratch. Called Samsung and their service is asolutely atrocious!! Once you buy their product, they dont care about t. This is only a 7 month appliance and it already has scratches... Not very good!! This is not what I expect from a high quality appliance. Samsung should be held accountable for selling a high priced product with cheap glass top! I will not be buying a Samsung electric every again!
1 day ago
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