The "warranty" they offer is an absolute joke.
DO NOT BUY ONE OF THE FLIP/FOLD PHONES!!!!
I was put off slightly due to the issues you can have with the screen but was convinced by Samsung's warranty.
They make out its amazing unless you actually need to use it then they look for any reason not to fix it.
I was told the repair would not be covered under warranty and I'd have to pay.
The phone was pristine other than a little bit of wear and tear (light scratches on the back). She said I'd dropped the phone to which I told her it had never been dropped. She then said "Did you ever have it in your pocket?"
So just be aware, having your phone in your pocket voids the warranty according to Samsung!
No one to complain to. No way of getting it sorted other than lump it and pay it or effectively throw over £1000 down the drain on a worthless phone.
The whole experience has put me off owning a Samsung for LIFE. You guys have just lost a customer 👍
4 weeks ago
Samsung has a
1.2
average rating
from
4,434
reviews
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