I ordered the T7 shield external ssd on a Sunday. Most business would ship the next day. Not Samsung, these Morons in Arlington Texas waited until the following Friday to ship. This is full five days after I placed the order. Next the shipping department shipped the device 2nd day air in a paper envelope. UPS apparently can’t read and shipped my order by donkey cart from Arlington Texas to Boise Idaho. The package was completely untraceable the entire journey. Well I guess the donkey cart can only go so fast. When the donkey cart finally arrived in Boise Idaho the local UPS store on State street didn’t notice that this shipment was grossly mishandled and dragged their feet some more. The T7 external SSD arrived without any firmware. It was dead on arrival. This is apparently intentional. After speaking to Samsung’s Dale who says he is a manager in memory devices he said Samsung would not send me the firmware via email. My only option was to download the Samsung Magician. This Samsung Magician is nothing more then spy ware camouflaged as a real app. The magician harvested my computers serial number, the serial numbers of my other memory devices. My computers serial number and the other devices I use are not any of Samsung’s dam business. I noticed extensive read activity on both my 1TB drives. This was the Samsung Magician stealing my personal information. I quickly unplugged them and uninstalled the Samsung Magician. My best advice is to avoid Samsung at all costs as they can not be trusted.