I ordered the T7 shield external ssd on a Sunday. Most business would ship the next day. Not Samsung, these Morons in Arlington Texas waited until the following Friday to ship. This is full five days after I placed the order. Next the shipping department shipped the device 2nd day air in a paper envelope. UPS apparently can’t read and shipped my order by donkey cart from Arlington Texas to Boise Idaho. The package was completely untraceable the entire journey. When the donkey cart finally arrived in Boise Idaho the local UPS store on State Street didn’t notice that this shipment was late. The T7 external SSD arrived without any firmware. It was dead on arrival. I discovered this was a ruse and intended to force the purchaser to install the Samsung Magician. The Samsung Magician steals your unique computer ID. Samsung is part of the Google Spy Ware network. The Samsung Magician is nothing more then spy ware camouflaged as a real app. My computers unique computer ID and the other devices I use are not any of Samsung’s or Google’s dam business. Google and Samsung can track you across the internet using your unique computer ID. My best advice is to avoid Samsung at all costs as Samsung can not be trusted. If you purchase any Samsung external SSD without the firmware already installed take it back to the store and demand a full refund. My background includes over 30 years in Information technology including management and the actual writing, testing and installation of computer software. My responsibilities included the evaluation of canned software before we made the purchase decision.