Absolutely terrible experience! I purchased a phone from them, and the app clearly stated that it would be delivered in 2 days. However, nothing was ever sent out, and the order status kept saying "delayed." I contacted customer support four times, and every time, they assured me it would be resolved within 24 hours—but nothing ever happened. Finally, they emailed me saying I should contact Three for help, but just five minutes after that email, they cancelled my order without any explanation. This was a complete waste of time, with zero accountability from their side. I wouldn’t recommend buying from them at all!