I paid a lot of money for the flexwash and flexdry machines. The washer has had repairs and same with the dryer. I am loyal until I get screwed. Washer started to show sign of bad motor bearings today. I also discovered that they don't make the flex series anymore. And you know what? My loyalty has now come to an end. I will make my statement with my wallet. I am shifting brands based on feedback from consumer reports and YouTube. Learn from spending mistakes and course correct. Samsung is not fit for the long haul. Those 10- and 20-year warranties are pretty questionable too. Read the small print folks.