AVOID!! Can’t be trusted!! I wish listened to all these negative reviews. No were near the standards and customer service of a main dealer!! Spent £31,000 on a Merc GLE. Leant a harsh lesson that for high end cars you can only really trust Main Dealers that have the customer service you expect. My complaint with SAXTONS is 1.Given a spare key which was not for my vehicle. Alerted the sales person within 2 days of noticing. 2 yrs on and they now claim that it’s doesn’t state anywhere that I should have been given 2 keys! The point is i was conned in thinking there was a spare and bought the car under this false pretence. They have refused to replace the ‘dud’ spare key and they have wished me luck in making a complaint with the Motor Ombudsman!! I’ll update on how I get on!! 2. Break wear warning after only 23 days and only 200miles!! cost me £500 to change front brakes. So you should ask for break pad measurements!! Another harsh lesson learnt- this would never have happened with a main dealer!