Like so many reviews about Saxton 4x4 say, avoid them at all costs, I regret having any dealings with them at all. I bought a 65 plate Range Rover Evoque in January this year and it has been in and out of the garage ever since. Within weeks it had it's first problem, which has been reoccurring every few weeks since, each time racking up a £500 bill which was covered by the warranty for the first 6 months but when that ran out Saxton would not accept that the problem was there before I even bought the car let alone while I still had the warranty. Less than a year after I bought it, it's back with the Land Rover specialists again but now I'm looking at a £4000 repair cost to basically replace the engine. It's been diagnosed that the engine has been destroyed by wear and tear over many years, it's highly improbable that Saxton were not aware of the incredibly poor quality of the car at the time of the sale and very probable that they knowingly disguised it's many issues to deceive a buyer, me. I have had to buy another car altogether while all these repairs are going on otherwise I would have been carless for the majority of this year.
Every time I have tried to contact Saxton about any of the multitudes of problems I've had with the car, they have attempted to fob me off every, single, time. Their favourite tactic is to put you on hold and forget about you. With out fail I've been told there isn't someone available to speak to me and they offer to call back. I quickly learnt that that never happens so I began to insist that I would hold until someone was available, that's when you're left to go insane listening to hold music. I've found just repeatedly calling is the only way to get through to someone. But if you do manage to speak to someone, you're met with irritation and annoyance and complete denial of any responsibility. They are second hand car sales men at their worst.
5 years ago
Saxton 4x4 has a
4.6
average rating
from
593
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.