i love scanpan but the ordering process is difficult. i bought the wrong pan and it is taking me far too long to arrange a return. i wanted the right pan and i was forced to have to buy the whole new pan instead of being able to quickly return the wrong on. the return process is cumbersome for a pan i didn’t even take out of the box. days have gone by and i am still waiting for my return authorization. i feel like i would have been much safer to order through Amazon. i did purchase the correct pan.
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