SCANPAN Reviews

Name: SCANPAN
Address: 2319 E Gladwick St, Rancho Dominguez, California
Rating: 4.67

4.7 Rating 386 Reviews

91 %

of reviewers recommend SCANPAN

4.7

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far the induction Scanpan performs great like the others I've had in the past; the original Scanpans I had lasted nearly 20 years. This one is very heavy. I am disappointed with the handle design because it won't fit on the overhead pot rack, where I store all my long handle pans.”

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Posted 3 days ago

Hi Mary. Thank you for your feedback. We are also sorry the handle design does not work with your overhead pot rack. As a workaround, some customers have had success using universal S-hooks or adjustable pot rack hooks that better fit thicker or uniquely shaped handles. Should you have additional questions, please reach out to our Customer Care team directly. You can email them at web-inquiries@scanpan.com or call (877) 772-5467. Our team is available Monday–Friday, 8am–5pm (PST).

Posted 1 day ago

“We have owned a set of Scanpans since 1993 and really enjoy using them. We just added the Pro IQ griddle 11”X11” and it is perfect whether you’re cooking eggs, pancakes, grilled cheese sandwiches, burgers, steak. Just put it on and cook it. You will be very happy with the results and quality of Denmark made products.”

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Posted 1 week ago

Hi Michael. Thank you for your comments! We are thrilled to hear you have been loving your SCANPAN's since 1993 and that the Pro IQ griddle is serving you well. Nothing beats a grilled cheese on that pan!

Posted 4 days ago

“They feel and work great.”

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Posted 1 week ago

Hi Frank. Thank you for your comments. Enjoy!

Posted 4 days ago

“Great pan. Cooks wonderful eggs. Easy to clean. Love it.”

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Posted 2 weeks ago

Hi Wendy. Thank you for your comments. Happy cooking!

Posted 5 days ago

“Lid was as described”

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Posted 2 weeks ago

Hi Doug. Thank you for your comments. We are glad to hear the lid met your expectations!

Posted 2 weeks ago

“Love the pan. This is the fifth Scanpan I've owned. I like the weight, the handle, which stays cool, and the easy of cleaning. I occasionally use bare keepers power if I want to a good cleaning, particularly the bottom of the pan. Shines up almost like new. The stratanium surface is a vast improvement over the surface used 10 years ago. Those old pans were good for three or four years before the surface began in erode, even without using metal spatulas. I no longer use metal utensils and the pans last a lot longer. If I really want to do some hot searing, I use my carbon steel pan.”

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Posted 2 weeks ago

Hi Tom. Thank you for your comments! We are so happy to hear you are loving your SCANPAN and that the improvements have made a difference for you!

Posted 2 weeks ago

“I am so pleased with this pan! Next time I need a new pan I will be back!”

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Posted 3 weeks ago

Hi Jenny. Thank you for your comments!

Posted 2 weeks ago

“The SCANPAN PRODUCTS are excellent kitchen tools! Some of the best out there. The reason for the 4 stars is for their customer service. The reason I finally broke down and bought this set is because they sent me a 15% off coupon and free shipping. After putting it in my cart and paying I noticed they did not take off the 15%. I contacted customer service 3 times. Each time I was told they would refund the 15% off back to my credit card. THAT NEVER HAPPENED. I am very disappointed in the service (or lack of service) I received.”

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Posted 4 weeks ago

Hi Cathy. It seems our Customer Care team assisted on refunding the discount amount. Should you have additional questions, please reach out to our Customer Care team directly. You can reach them by emailing web-inquiries@scanpan.com or you can call (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 3 weeks ago

“I was very satisfied with the customer service I received!”

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Posted 4 weeks ago

Hi Arianne. Thank you for your feedback.

Posted 4 weeks ago

“Best, best, best, pot Easily cleaned no sticking.”

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Posted 1 month ago

Hi Catherine. Thank you for your comments. Happy cooking!

Posted 1 month ago

“Best cookware ever!!”

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Posted 1 month ago

Hi Rosemarie, thank you for your comments! We are so glad to hear you love the cookware!

Posted 1 month ago

“Had a scan pan griddle for several years and love it. Decided to get the pot set and they are great as well. Had for a month and they cook well and clean easily”

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Posted 1 month ago

Hi Richard. Thank you for your comments. Happy cooking!

Posted 1 month ago

“Easy to cook in and easier to clean. Liked the medium size so much I bought the 8" too. The only pans I use now. Highly recommend.”

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Posted 1 month ago

Hi Hasmig. Thank you for your comments! We are so glad to hear you are enjoying your pans and that they’ve become your go-to!

Posted 1 month ago

“We do like the pots and pans. Everything seems to cook better - more evenly and maybe faster. I was disappointed when the first time I used the smaller pot there were scratches in the bottom. I had read that the cookware is ok to use metal utensils. But now I would only use non metal ones.”

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Posted 1 month ago

Hi Wanda. Thank you for your comments! We are glad to hear you are enjoying the cookware. Please note that scratches can occur with any utensils, even metal ones, but using non-metal utensils can help minimize them. Should you have additional questions, please contact our Customer Care team directly. You can reach them by emailing web-inquiries@scanpan.com or by calling (877) 772-5467. Our Customer Care team is available Monday – Friday, 8am – 5pm (PST).

Posted 1 month ago

“Best pans i have ever purchased by far, and we have tried all of the premium brands, every one of them and none of them are even close.”

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Posted 1 month ago

Hi Richard. Thank you for your comments! Happy cooking!

Posted 1 month ago

“For my b-day, I bought the Classic 11 pc. cookware set to upgrade my dated pots & pans. I got my first scanpan in the early 2000's and still have 1 pot & 3 frying pans that are usable & going to our son. If I am getting 15 - 20 years out of some cookware, then I am pretty pleased. The new cookware is awesome and am so pleased with the purchase. You have to be good to them...no scrubbies, no dishwasher. If you do, you will be rewarded with some pretty impressive pans, e.g. cooking scrabbled eggs, making big batches of sauce, etc. You have made this home cook smile when reaching for one of the new pots or pans. Thanks!”

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Posted 1 month ago

Hi Pamela! Thank you for your comments. We are so glad to hear you are enjoying your new cookware and that it’s living up to the quality you’ve come to expect from SCANPAN!

Posted 1 month ago

“I love this pan! Two of my friends said I HAD to have it and they were right! I use it several times per week and it is so versitile and I can fry or bake food in it. I love the nonstick aspect and the size makes it soo easy to use for larger portion meals. 10/10 recommend!”

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Posted 2 months ago

Hi Jessica. Thank you for your comments. Happy cooking!

Posted 2 months ago

“The knives are wonderful. Slicing and dicing is almost done for you it's so easy. Lightweight and easy to handle. Sharpness is spectacular.”

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Posted 2 months ago

Hi John. Thank you for your comments. Happy cooking!

Posted 2 months ago

“This is my favorite pan, the one I automatically grab for 75 percent of my cooking needs. It heats up well, cooks evenly, cleans up beautifully and is pretty to look at. Very happy with the purchase.”

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Posted 2 months ago

Hi Lynn. Thank you for your comments. Happy cooking!

Posted 2 months ago

“I love my Scanpans! They perform great every time!”

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Posted 2 months ago

Hi Johnelle. Thank you for your comments. Happy cooking!

Posted 2 months ago

SCANPAN is rated 4.7 based on 386 reviews