I love SCANPAN products, but with this order I received some of the worst customer service I have ever recceived. Adriana and Sheila were able to cause more stress, more confusion and the least satisfaction possible after my interactions with them. I requested to speak to someone about their terrible customer service, but never received any outreach. To date, I have not received the order I made. I used to be a huge advocate for SCANPAN, but can no longer recommend your products to people, even though I think they are the best available, due to the horrific customer experience I had.