Rented scooter for cruise. Another rep said it was available before cruise for our land part. It was a no show. It never showed for our entire land portion. We relied on your so we had nothing else with us. I had to beg, borrow and steal wheelchairs for his use. My husband is a large man and my back was breaking by the time we got to the ship. On board we received a scooter. Guess what?! It wouldn’t work. The ship couldn’t fix it, so again we have nothing to use. Back to wheelchairs. I have seen your company’s name numerous times. Believed your were a reliable company. Now I am hearing other stories. SO DISAPPOINTED.