I had a bad experience on the last cruise. Ended up putting me in alot of pain and costing me $500.00. I paid alot of money for the scooter for each day but when I arrived on the ship, we were locked out of rooms. They were cleaning and the scooter was in my room. It took an hour and speaking with 5 different people who all had different answers,to get the scooter brought out of the room for me. My travel companion had to go get it all while been told she couldn't by multiple employees on ship. I could only sit on a couch in a roped off section by ship entrance and be told I cant sit there constantly by staff. Then the evening before we arrived at nassau, I asked for the person who handled scooters on the ship to come show me how to fold it, in case we needed to take a cab while in port. He came and took it apart but didnt get it folded and then it wouldnt work at all. So he said he would fix up it while we were gone in port. I cant walk but a few feet and cant stand. I had to walk all the way down the pier while my companion pretty much held me up, we jumped in first cab we could get because we didnt have my scooter in port. And I cant stand long either. So we had to travel around nassau by car and got shocked with a 500.00 bill for a few hours driving us to locations. Then I had to walk back down that long pier to get back on ship. So I paid for a product I couldn't use, lost vacation time while ship staff pretended to know how to fold, and try to repair the scooter. I paid $500 for cab and then suffered the rest of the cruise in excruciating pain from walking down pier. So not very pleased with last trip. Others have been fine but this INCIDENT ruined my trip.