I was very disappointed with the scooter that was brought to me. I specifically ordered a scooter for a plus size person. The scooter that was dropped off, had a seat that was extremely wobbly. It by NO MEANS could be for a plus size person. The seat area was so small, that the safety arm rests couldn’t be lowered with the body in it. I called immediately requesting a larger chair, and was told that I’d the only size they had, and that we could leave the safety arms up. I told them that the person in the chair is disabled, and that in no way is safe for my friend to be riding around town if she could easily fall out. They made no effort to accommodate us whatsoever.. I even said I would keep this chair if they were going to discount it since this was not what I was told I was ordering, and they made no effort to even discount it so I told them pick this chair up right now, and I will order from another company and dispute your charge and that is exactly what I did. I would never recommend this company for anybody who wants a safety vehicle while riding around in Vegas.