NCL only allows Scootaround rentals on their ships. So, I contacted Scootaround and reserved an electric wheelchair for my once in a lifetime NCL cruise in January 2024 leaving July 3, 2024. Today, 3 days before leaving I received a call that they can’t fulfill my request! Apparently they only have 1 electric wheelchair in Europe and it was damaged. How ridiculous to only have one and yet if you listen to their advertisement while you sit on hold they boast about their wheelchair rentals! They did offer me a manual wheelchair. How on earth do they think I’m getting to the ship in the first place?? It’s not a manual wheelchair I need…it’s an electric wheelchair that will provide me with some independence!! They couldn’t even provide me with a scooter (although that would have been extremely difficult for me to use). I have never been so disappointed in any service until Scootaround. Thanks for ruining my trip Scootaround. I will have to reconsider using NCL in the future if I have only you to rely on!