Give Screwfix a miss for buying tools online !!
Order Number A1224731****
1 x Paslode IM65 F16 63mm 7.4V 1 x 2.1Ah Lithium Second Fix Cordless Gas Nail Gun (76089)
Ordered a Paslode nail gun from Screwfix on March 5th, It arrived a few days later but to my surprise the handle of the nail gun was faulty and not screwed together properly causing it to flex when used.
I returned the nail gun though the mail to be replaced. They received it on roughly the 13th of March as i checked though the tracking number and there customer service also confirmed it had been received.
72 days on from then, 7 calls to custom service, 4 fictitious redelivery, No nail gun and £460 out of pocket. Not to mention the amount of work iv had to turn down because of this company's inability to serve its customers
Todd McCourt
1 year ago
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