So this is what I reviewed for PayPal, hopefully Srewfix may read yhus as well before they statt loosing custoners...... All the time PayPal stuck to eBay orders they seemed fine, now they are diversifying and advertising on the TV, joined up with Screwfix etc it highlights what total rouges they are.
They are no more secure than a card company and for me possibly less secure, all the time you want to just buy something, fine, you cancel it and want a refund... haha.
You could wait 20 days for them to put the money back in your account, even if the supplier transfers it within a few days it goes into PayPal Pending accounf, and just sits there for minimum r days and could be 20 dsys, they have a multitude of excuses, try and speak to someone is impossible, a robot response if you are lucky.
Screwfix guarantee they transfer you refund in 48 hours, they do and print out a certificate to show you, what they either don't know or don't tell you, PayPal then hang on to it for another 2 to 3 days, earning interest on you money.
My best to date is 10 days wait for 260 pounds.
I gave told them total robbers, total rouges and surprised Screwfix entertain them.
I'm also complaining to the Advertising Standards Agency as the t.v. advert is misleading.
Thanks
6 years ago
Screwfix has a
4.0
average rating
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727
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