I ordered 3 radiators from screwfix. They told me that 2 of them were available straight away and the 3rd would take 5 days.
I asked if they could all be delivered in 1 drop as I am not living at the address yet. I was told that this was fine.
I asked the member of staff serving me to write the delivery date down for me - he did - Mon 4th Feb 10am.
So there I am waiting at the house om the given date and time. At around 10:30am I called screwfix to ask where my delivery was.
I was told that 2 had been taken to a post office after a delivery attempt on 1st Feb! They had sent a txt but had the wrong phone number for me.
The other radiator I am still waiting for and was told that I would be contacted about the delivery.
I am having the heating fitted today 5th so I had to drive to the post office and carry 2 radiators though town to my car in the car park. And the other radiator is still missing.
This has caused so much stress and unnessary inconvenience.
5 years ago
Screwfix has a
4.0
average rating
from
729
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.