Refused to ask a supplier whether delivery to a place undercover would be available for a disabled customer, unless the order was paid for first. Customer service people hide behind company policy and refuse to accept policies are discriminatory. Dialogue is hopeless because all email apparently goes to SPAM folder which is apparently never checked. CEO would clearly rather lose customers than bother responding to direct emails. Clearly disabled people do not do DIY according to Screwfix. Customers with disabilities are just a burden at best, and made to feel worthless. Avoid at all costs.