Last Friday 8th May I took delivery of an Erbauer mitre saw from Screwfix. On unpacking and checking the saw, I was horrified to discover some serious damage on the saw itself. The blade was bent, yes bent, and dangerous to use, the plastic insert on the left of the blade had gouges out of it, paint was chipped at a no of places on the saw, the rear carry handle was loose and not affixed properly, a bag which should, I believe, have been over the saw was loose in the box, the power cable was stuffed into another bag and had a knot tied on it. This is a disgraceful way to send any item to a customer. I have contacted Screwfix on two different occasions and as yet I have had no reply. I understand this is a difficult time but there were no issues selling and shipping so why is customer services so bad?