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Anonymous
Ordered 2 x 2 seater sofas on finance (only paid £50 deposit, thankfully) in mid-August. Delivery date of 16/10/2020 came and went...no contact. I looked at the email I received with my order details and the phone number I gave was wrong. There were also additional charges such as some kind of cleaning solution and insurance. Called customer services and was told shortage of foam. Called every week since and last week I was told that it would be here 16/11/2020. The 4 week date in which I can cancel is tomorrow...how apt Friday the 13th. If I receive no call re delivery, I plan on visiting the store to cancel.
4 years ago
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