Tried to give 0 stars but can't write a comment if I do. Paid £875.00 for hall, 2 flights of stairs and landing. Waited 6 weeks for fitting. Call received the jight before to co firm fitter is coming and to ensure we have removed old carpet ready for fitting. On the day fitter called to say we are PM. When he realised he had 2 floors to do suddenly would not have had Time and tried to make excuses not to come. All day on phone to SCS to sort with nothing done. Call yesterday to say fitter will be with us today at 9.30. Not arrived again. Apparently has a busy schedule today. I have children and elderly mother in law here. My daughter got her slipper caught on the grippers and fell down 3 steps. Absolute shambles. Customer services appalling. Avoid!!!