Awful experience can’t believe they can get away with this level of customer service . Ordered carpet in September , cancelled 3 times , ok I understand pandemic etc so given benefit of the doubt. Was told yesterday I was on the list for fitting today and even given the fitters telephone number. I called fitter today to check all was in order and he was still coming given past experience to be told ‘ sorry the carpet is not even in the warehouse I have no bookings today, don’t know why they haven’t told you this’ so blatantley lied to by SCS as they were obviously too afraid to be truthful and cancel it for a 4th time. Carpet now cancelled and I will go elsewhere. Shocking beyond belief plus I now have floorboards and no stair carpet for Christmas ☹️