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Wendy
If i could give no stars i definitely would. Ordered light grey/dark grey leather sofas, taupe and brownish col delivered but no t the style/design i ordered. No stuffing/foam; n places very lumpy bumpy. I did get the correct carpet i ordered to go with it however defo did not go with sofas delivered took leather swatch to carpet section to get closest match. Collected sofas eventually full refund given after 6 weeks carpet looked like it had been down years where; t had been walked on , shadow pile all pile flattened and no shadow whatsoever came and collected carpet last wed awaiting refund. Ive asked for compensation for all the stress anxiety and inconvenience i had no sofa or anything to sit on for 8 weeks until could get a new sofa, ive suffered with anxiety and depression since having a stroke several years ago i was left disabled from this so this was a hugh problem for me .This company pushed me tomy ultimate limit and almost toppled me over the edge they are now trying to say wont compensate me has i am no longer in contract with them , i still am has not got refund for carpet yet and i asjed for compensation before they came and took carpet back now need to get new carpet. Avoid like the pandemic .
3 years ago
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