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Gary J Jones CBE
I wish I had read the reviews about the poor quality items before purchasing my carpet from SCS. Only two years and the royal red is turning brown. SCS insist the carpet has no fault and refuse any compensation. There main line of defence is, and I quote, ‘Fading is caused by ultraviolet light, heat, and visible light from the sun; it is accelerated when sunlight shines directly onto carpet. Polypropylene is fade resistant fibre, this does not guarantee against fading’. So a fade resistant fibre does not guarantee it will not fade! I do not recall the salesman telling me that when purchased.
3 years ago
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