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Clinton Crick
Paid nearly 4k for a cream leather electric 3 piece suite, after taking delivery found that one of the electric recliners was not working due to a faulty switch, We had no end of problems trying to contact SCS customer services regarding the problem, eventually someone came out and fitted a temporary switch. had to chase SCS to replace the switch, they finally replaced the switch. however after only two years the same switch is faulty again, SCS Trying to charge £60 call out to look at the fault in which i refused, took a call from Abdul from the Cambridge store from where and who we purchased from, Abdul promised he would have this fault rectified for us at no cost involved, only to call back and say we still had to pay. We have since had an independant professional view the fault and are in the process of seeking legal assistance. We found SCS customer services to be extremely rude, there is very little if any aftercare, and the products are very poor quality. Avoid
3 years ago
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SCS has a 1.5 average rating from 1,806 reviews

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