Been waiting 6 months to have our living room, stairs and landing carpets replaced due to shoddy workmanship of the join in the landing carpet and also a fault line running through the whole carpets, eventually had a fitting day for yesterday and the fitter phoned me to say he wasn’t coming as they couldn’t locate the carpet in the warehouse. I’ve had no calls or email contact from SCS, unable to get through to them on the phone and sent several emails to them and still no response as to what is happening. I went to store to speak to the manager but all he could say was it nots down to him it’s the aftercare team. We are now left in limbo not knowing what is going on. I would never ever shop here again and highly recommend no one else to either.