Absolutely avoid at all costs!! I chose SCS as they had a range of sustainable carpets! I placed my order on the 16th May and I am still waiting for a fitting date! I was told that my carpet would be delivered on the 11th June and fitted the following week. I heard absolutely nothing and I have been spending every day on the phone to them for the past two weeks trying to get an update! No one ever calls your back, Emails are not responded to and now it looks as though they've lost my carpet! No one has a clue where it is!! I tried to cancel my order as I am really not happy spending over £700 on something that at this rate I won't receive and low and behold they couldn't get through to anyone to cancel the order. I've called again today to be told that the warehouse manager is chasing this and I should have an update by the end of the week. Which to be honest I'll probably have to chase.... The service is dismal and the store are absolutely no use! Considering that this is only one room of the four that we were planning on doing they’ve lost themselves business with this dismal service Don't waste your time!!