I Bought my 3 piece suite in February 2020 cost over £2,500.The furniture seats are rock hard, they are so uncomfortable I've had to buy myself a small chair to sit on!! The Aftercare Man came out to inspect the furniture and agreed it was too Firm and uncomfortable, he said he would put in the report to SCS ( he said hopefully they will put softer filling in (as I paid insurance for aftercare when I bought my furniture I thought this would be covered by that? I received a phone to say it's not covered! Giving me the option to buy from them the softer filling (basically its what is in scatter cushions)I paid £201.68 on the 2nd May 2021 for 4 soft cushion inners, ( rip off) they emailed me to say to wait for message from them with the day the aftercare team upholsterer/person will call out to ''fit" the seat cushion inners ! Still waiting 10 weeks later (No Show! I would highly "NOT RECOMMEND SCS " it's a cowboy of a company.
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