FEELING TOTALLY RIPPED OFF! Update 30/07/2021: After speaking with SCS a few days ago and choosing to continue to await repairs, I have now been informed that my repairs and parts have been cancelled and the person I spoke to requested ADR against my wishes!!!! This is an absolute joke! Is anyone actually here to help? I will be taking legal advice. Original review: I spent thousands of pounds on a leather Lazy boy sofa and chair. Within 6 months an arm on both had dropped down, now rubbing on the carpet when reclining. I had a 'technician' round who said he would order new parts for sofa but chair was ok put on raisers one side??? It is not! The frame work is now worsening whilst I wait already 12 weeks for parts. SCS refused to replace or refund. The sofa frame is currently propped up by the technician which I know will damage the frame further. I will never ever buy from this company again. It seems from reviews they are commonly unhelpful. Absolute disgrace! I feel completely ripped off. The salesman told us complete lies too. DO NOT BUY FROM HERE, AFTERCARE IS AWFUL. FEELING TOTALLY RIPPED OFF! Update 30/07/2021: After speaking with SCS a few days ago and choosing to continue to await repairs, I have now been informed that my repairs and parts have been cancelled and the person I spoke to requested ADR against my wishes!!!! This is an absolute joke! Is anyone actually here to help? I will be taking legal advice. SCS ask you to leave a nice review at the start for the chance to win your sofa money then treat you terribly when the problems start. CONTINUING TO BE RIPPED OFF BY SCS!