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Diane Lee
We bought two leather LaZboy sofas from ScS three and a half years ago choosing the better leather and being told by the Salesman in Harlow branch how wonderful the sofas were. As John Patrick Dumas review ours also has a faded patch on the back which when calling out the engineer from the extra 5 year warranty we took out that it was due to oil in the skin. Are we not supposed to sit on the sofas then? The insurance only covers an accident and this is not classed as an accident so they would not repair, and the After Sales Team at ScS were not interested at all as they said it was not a manufacturers fault. We were not made aware of the chance of this happening wen we bought the sofas although the engineer told me he sees this all the time. Do not buy a from ScS they are only interested in getting your money!
3 years ago
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